Holiday season is very almost upon us! We’re sure you want to be relaxing as much as possible at this time of year so we’ve got something to help you plan ahead. Take a look at how the holidays will be affecting deliveries and make sure you order in plenty of time to receive your print when you need it.
Our factory will close on Monday 23rd December and will open again on Thursday 2nd January. Working days in our turnaround time guarantees will therefore only resume when we reopen in January.
Using the table below, you can see when you could expect to receive your print depending on the date you place your order and the turnaround time you order it on. Click here to download a pdf of the schedule.
Remember that all turnarounds can only be guaranteed if you have received and approved your proof by 5pm on the date of order. Any orders made over the holidays will begin their turnaround times when we reopen on the 2nd of January.
Our client services and studio teams will also be enjoying some time off so we’re sorry that we won’t be able to answer any queries during our closed period. Phone lines will open again at 9:00am on January 2nd and our team will start replying to any emails.
DPD will have their own schedule over the holiday. They will not be delivering on Christmas Day, Boxing Day, or New Year’s Day. If DPD have collected your order before we close, it is possible that they will attempt to deliver it before we reopen but we cannot guarantee this. If this is the case, they will be in touch with a delivery window as normal.
We wish you a very Merry Christmas and a Happy New Year!